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LCB# 56 CMX Summit Workshops, Jamie Pod, Jenny PowerSheet, Self-Care and Threado AI

70+ job opportunities, 5+ events, new podcast episodes and resources.

Author

Francisco Opazo
September 25, 2023

Presented this week by Orbit

Happy Monday, Community Friends!

Did you notice September is almost gone? CMX Summit is just bit than a month away! Exciting times for those able to make it 🙂 (Ensure to share your notes with me!)

CMX shared a teaser of one of the Summit Workshops here.

But for the rest of us, there is an exciting event ahead and it is the Community Everywhere Summit, powered by YOU! The Community Professionals 🤯

Now let’s get to the awesome stuff shared during the previous week:

Jenny Weigle smashed the table with a collaborative community tools sheet! It has everything in it, more categories coming soon! Bookmark it!

Jamie Langskov launched her podcast! And it is brilliant! First video below!

David S. Tweeted (Xed): Everybody is a community builder. Check it out!

A Self-Care Practice for Finding Balance in Community Building, by Tatiana Figuredo (She’s one of my favourite community builders!).

Community Leaders featured this week: Rosie Sherry, Madeleine Milne, Richard M, Jenny Weigle and Tatiana Figueredo.

There are way more valuable links to share, but that part of the work is for you by scrolling down to see more.

From our team, hoping you’ll have a fantastic week ahead. Keep thriving!

With love, The Led by Community Team! We are 8 volunteers and counting!(Francisco, Nicola, Imogen, Valentina, Dhana, Zaynah, Akash, Ruthie, Ismot and Aleksandra) Feel free to reach out to join us as a volunteer!

On Twitter this week…

📈 Strategy, Operations and Analytics

Build an Effective Customer Engagement Plan in 7 Steps (2023)

Craft a winning customer engagement plan with our 7 actionable steps that'll lead to more meaningful and lasting interactions with your customers in 2023.

bettermode.com/blog/customer-engagement-plan

  • From HigherLogic: Integrating a Community-Driven Approach through Targeted Engagement and User-Generated Content. Read

  • From HigherLogic: Delivering Value with Revenue Optimization Through Communities. Read

  • A Self-Care Practice for Finding Balance in Community Building. Read

  • Warm relationships beat cold calls: social selling tips from Monica McIlroy. Read

  • How dev-first companies streamline community to save time and stay proactive. Read

  • From Advocu: Maximizing Engagement and Retention in Your Developer Champions Program. Read

  • From Mighty Networks: What Is A Forum? A Beginner’s Guide (Definition + Examples). Read

  • Embracing the ‘Community Everywhere’ Evolution: A Conversation with Jamie Langskov By Todd Nilson.Read

🤖 A.I & Community Management

The Cost-Effectiveness of AI in Support Operations

Companies that leverage AI report substantial savings, with reduced operational costs and enhanced efficiency translating to a higher ROI.

www.threado.com/resources/the-cost-effectiveness-of-ai-in-support-operations

How AI streamlines customer support operations

‍AI will quite possibly be regarded as one of the biggest paradigm shifts in human history. Why shouldn’t customer support be a part of that?

www.threado.com/resources/how-ai-streamlines-customer-support-operations

📨 Newsletters from Pros

We love to feature Community Professionals sharing their wisdom with the community, this week we have a few:

  • Continuous Community: The 80/20 conversations rule of community. Read

  • Continuous Community: Wherever people come, community naturally arises. Read

  • Continuous Community: See it, say it. Read

  • Customer-ization's Newsletter: Getting Tribal. Read

  • The Community Assemble by Glynk: Community roles & titles are underrated! Read

  • All-Things-Community: The Go-To List for Online Community Platforms, Tools, and More. Read

  • Elite Organisation: The Operating Systems for Successful Consultants by Richard Millington. Read

Are we missing a newsletter? Please reply and let us know!

Chaotic Good Consulting: Episode 1

🤯 More Resources for You

The Value of a Virtual Community for Corporate Alumni

A virtual community for your corporate alumni extends the lifetime value of your employees, even after they have left the company.

blog.hivebrite.com/corporate-alumni-community-value

And more worth reading below:

  • From Disciple Media: Discover The Best Membership Apps To Transform Interaction. Read

  • A Deeper Look at CMX Summit 2023: Shine - Building Sustainable Communities. Read

  • Behind the Scenes of CMX Masterclasses Powered by the New Bevy Virtual Meetup. Read

  • Community Leaders - Kill the Outdated Platform Mentality By Chris Detzel. Read

  • Fun rebellious icebreakers to ask at your next virtual event to get the conversation flowing- Talkbase. Read

  • From CMGR Live: Launching a Community: The Ultimate Checklist. Read

  • How community debt hinders our progress By Rosie Sherry. Read

  • Careers in Community: Entering the Industry. Read

🎙️ New Podcast Episodes

This week we have only two new podcast episodes available:

  • From Community Decoded: Max Pete - Empathy and preparation are two keys that unlock great customer support. Listen.

  • From Community Decoded: Threado founders on building support solutions at the intersection of AI! Listen.

  • Shifting Community Models: Free vs. Paid by Shana Lynn. Listen.

  • The Community Strategy Podcast: Chapter 7: Grow Your Audience. Listen.

  • Community Life #65 with Jephtah Abu. Listen.

Are you attending the Community Everywhere Summit?

Login or Subscribe to participate in polls.

💼 The Job Board

We have 60+ jobs available within our Job Board, but we are featuring a few below:

💼 Senior Manager Community Marketing at The Coca-Cola Company. Apply.

💼 Developer Advocacy, Group Manager at Intuit. Apply.

💼 Global Community Manager at IDR, Inc. Apply.

💼 Community Evangelist at Mat3racom. Apply.

💼 Senior Manager, Kids' Community Management at the LEGO Group. Apply.

💼 Data Analytics & Engineering Advocate at MotherDuck. Apply.

💼 Senior Developer Relations Advocate at Rootly. Apply.

💼 Community Lead at Polygon Labs. Apply.

💼 Senior Developer Experience Engineer - Community at Clerk.com. Apply.

💼 Associate Community Manager at Crooked Media. Apply.

💼 Founding Brand & Community Manager at Velt (YC W22). Apply.

💼 Community & Content Manager - Female Founders Rise at Up World. Apply.

📅 The Events Calendar

🗓️ September 27th, Digital Community Leaders Report Launch Party. Save your spot

🗓️ September 28th, Constructing a Holistic Community Roadmap. Save your spot

🗓️ September 28th, Avoiding Community Work Addiction & Burnout. Save your spot

🗓️ September 28th, Make a Lasting Impression with Intentional Onboarding from Day One. Save your spot

🗓️ September 30th, Art of Community Building 2.0. Save your spot

⚒️ Tools for Community Pros

Are you looking to get in touch with us?

Kindly message me at [email protected], and we’ll get back to you as soon as possible!

Please add (Sponsoring) and (Contributor) To the subject so I can read your message promptly!

Your friend, FranciscoL5

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