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  • LBC #47 Orbit Champions Program, Community for C-suite? Hawk and Toxicity for Communities, Krystal Wu and Joel Primack event, and more!

LBC #47 Orbit Champions Program, Community for C-suite? Hawk and Toxicity for Communities, Krystal Wu and Joel Primack event, and more!

60+ job opportunities, 100+ events, new podcast episodes and resources.

Hello! Community Creators and Pros 😊 

We are starting this week by welcoming our friends at Orbit as one of the sponsors for this newsletter, kudos to them for being supporters of this initiative and delivering a fantastic platform for growing communities.

If you are unaware, the Personal Brand Challenge for Community Pros is starting this week! Nicola Earle will lead operations and host the weekly calls facilitating for members and instructors. SIGN UP HERE

We have an upcoming event with Joel Primack and Krystal Wu. RSVP below.

Higher-Logic shared: 5 Key considerations for selecting a customer community platform.

Common Room shared a success story of Census, from 0 to 7500 members!

The beloved Rebecca Marshburn shared Community for the C-suite: How dbt Labs surfaces the metrics that matter. Unmissable!

Pros featured below: Max Pete, David S., Lais, Richard M and Madeleine!

Hawk did a fantastic MasterClass for CMX about Dealing with Toxicity in Online Communities.

Rosie shared a Story from Andy Claremont, and how he leads product communities.

Kristen Parody, Higher-Logic, shared How to Manage an online community when is not your Full Time Job!

Now keep scrolling and enjoy the best from last week!

💌 With love Francisco, Nicola and Dhanashree.

On Twitter this week…

📈 Strategy, Operations and Analytics

  • From Higher-Logic: 5 Key Considerations for Selecting a Customer Community Platform. Read

  • Common Room: From 0 to 7,500: How Census used Common Room to scale its community and show ROI Read

  • Community for the C-suite: How dbt Labs surfaces the metrics that matter by Rebecca Marshburn. Read

  • A Complete Guide to Crafting the Perfect Knowledge Base Articles. Read.

  • Creating an effective superuser program by identifying the right champions within the community. Read

Francisco OpazoBuilding Community one day at a time.

Use the code ledby10 to get 10% OFF from this certification

📨 Newsletters from Pros

We love to feature Community Professionals sharing their wisdom with the community, this week we have a few:

  • Max’s Community Newsletter: Building community through the lens of Design Thinking. Read

  • David Spinks' Newsletter: Find the Turpentine. Read

  • Let's Talk Communities of Practice: Why (not how) to measure communities of Practice. Read

  • Laís’s Newsletter: A personal letter: I'm building my most important community (yet) and will be sharing notes here. Read

  • 3 Reasons Why Organisation's Don't Implement A Consultant's Recommendations by Richard Millington. Read

  • Customer-ization's Newsletter: AA for Tech. Read

Are we missing a newsletter? Please reply and let us know!

🤯 More Resources for You

And more worth reading below:

  • Five Must-Read Community Newsletters: A Treasure Trove of Insights and Inspiration. Read

  • From Rosieland: How Andy Claremont leads product communities. Read

  • Jeph Abu's Journey: From Community Manager to Entrepreneur. Read

  • Non-violent Communication in Communities by Laura Hilliger. Read

  • Community Management Checklist: How to Manage an Online Community When it’s Not Your Full Time Job. Read

🤖 A.I & Community Management

  • What is Generative AI and Why Does it Matter to Community Managers. Read

  • Five Tips for Community Managers Getting Started with ChatGPT. Read

  • Four AI Prompts for Community Managers. Read

  • Four Ways Generative AI Can Help Community Managers. Read

🎙️ New Podcast Episodes

This week we have only two new podcast episodes available:

  • From In Before The Lock: Ep 102: Scale, success, service, and hubs. Listen.

  • Creating Connection: Your Community Engagement Blueprint By Shana Lynn. Listen.

  • Community Life #54 with Peter Van de Voorde. Listen.

  • The Benefits Outweigh The Challenges When It Comes To Online Communities: Interview With Community Expert Deb Schell. Read

The Cohort-Based Course to learn how to boost Your Personal brand is starting soon!

💼 The Job Board

We have 40+ jobs available within our Job Board, but we are featuring a few below:

💼 Customer Community Manager at Workvivo. Apply.

💼 Community Intern at Vonage. Apply.

💼 Community and Change Manager at Atlassian. Apply.

💼 Director of Community at Metafy. Apply.

💼 Developer Advocate at Refact AI. Apply.

💼 Social Media Lead at OpenAI. Apply.

💼 Developer Experience Engineer at ProjectDiscovery. Apply.

💼 Bloom Community Manager at bloom.  Apply.

💼 Senior Community Manager at tinyBuild GAMES. Apply.

💼 Community Manager at Just About. Apply.

💼 Community Manager at Team17 Group PLC. Apply.

💼 Senior Community Builder - Nantes at Malt. Apply.

📅 The Events Calendar

🗓️ July 18th, Improving retention and ROI as a community manager. Save your spot

🗓️ July 20th, Metrics and Reporting with Jeffrey Roe. Save your spot

🗓️ July 21st, Measuring Community Impact: Key Metrics and KPIs. Save your spot.

🗓️ July 27th, Community Leadership: How to Grow, Innovate, and Plan for Intentional Rest. Save your spot

⚒️ Tools for Community Pros


Build better communities with the power of AI in Circle.

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