LBC #33 - Tifanny Oda, Best practices in Forums, Fostering Diversity, Sticky Feature? and Product Hunt

I can’t think of a worse term to use for community visitors than lurkers. For almost 40 years, we’ve vilified people getting a lot of value from a community as some sort of pest (or problem to solve). This mindset leads to three mistakes. 1) A misguided effort to... #communitymanagement #lurkers

In our final installment of why community building requires social media, we will discuss how to scale your community efforts through social media, measuring engagement for success, and strategies to authentically partner with your marketing team as a community builder.

At its best, moderation is an opportunity for our communities to learn-out-loud how to be a better human, and create a better internet.

Nurturing a healthy online community takes personality, purpose, and persistence.

Explore different types of discussion forums, how they can help you meet your business goals, and the best practices for building one.

Engage with your #1 fans and measure the ROI for your business with the only community management software built for music, SaaS, gaming, and entertainment.

A case study on how Mews, a cloud-based property management system that simplifies hotel operations, found relief from the convoluted intricacies of Eventbrite.

Superpath's Jimmy Daly shares how to create and sustain a valuable, self-perpetuating sticky feature to keep your online community engaged.

A guide to using community-building principles to start an Employee Resource Group.

It all began in 2013 with a vision – and a small team of engineers building a product that would disrupt the rapidly stagnating online forum space. While we didn’t specifically call it out at the time, we were going to market with a product-led sales strategy that we nurtured

Empowering Your Community Through Generosity: Tips and Strategies

*After you read the article, don’t forget to check out some exciting upcoming events I’m recommending! (below)* Recently, I’ve been wondering how we can make community gatherings, of any type, more of a unique experience. That led me to reading a few books from the hospitality industry, an industry known for how it literally and figuratively caters to gatherings of all sizes. I got WAY more out of these books than I ever anticipated, and that’s because our industries are more similar than I initially thought.

A product Customer Advisory Board (CAB) is like having your own personal team of trusted advisors. It's a group of carefully selected customers who are experts in your product or service, and who are willing to share the...

Community management has become an integral part of our lives, providing a space for people to connect, engage, and interact with like-minded individuals from

I'm a bit of a productivity and Personal Knowledge Management (PKM) geek. I wouldn't call myself an expert. I'm more of a follower. I do love exploring ways to create processes that work, share knowledge and generally be a more effective human being. I explore new tools, approaches and tactics

Q: I’m interviewing for a community role but I want to make sure this is a company that actually values community before I decide to work there. Any advice on determining how leadership values community at a company? If I had a nickel for every time an executive raved about how much they value community, just to deprioritize it 6 months later, I’d have, I don’t know… something like $5?

Building a thriving Cohort-Based Course and community post-pandemic.

Find Calm Here - Community Are you building an audience or a community?

To build a thriving and inviting society, inclusivity, and diversity are essential. But establishing inclusivity and diversity calls for persistent effort and dedication.

Video Messaging | 3 Proven Ways to Boost Sales and Retention Recently, I had the opportunity to speak at an event alongside my friend Dayna Abraham about video messaging and how it can be integrated into your business for better results.

Safeguarding is a term used in Ireland and the United Kingdom that covers efforts to protect the health, wellbeing, and human rights of people, especially children and those who are otherwise vulnerable.

I'm thrilled to be able to share this conversation with Carrie Melissa Jones with you! Carrie is the co-author of Building Brand Communities, with Charles Vogl, and she's kind of a big deal in the community-building world.