LBC #32 - Verint Review, CMX MasterClass on DEI, Common Room and AI, Community not essential for some?

Join the next event hosted by Led by Community

Learn how to prioritize diversity, equity, and inclusion in your community-building strategy with insights from Abbiola Ballah's Masterclass at CMX.

By using artificial intelligence and machine learning, Common Room enables organizations to optimize their customer journey at every step and touchpoint.

Community’s digital-led approach helps you engage with your customers at scale, build a stronger relationship and reduce churn risk.

If your community user experience is hard to navigate, even members who are determined to figure it out will be slower to engage.

What they are and why you might want to consider them

Learn how to build relationships with donors, how to maintain those donor relationships and how to sustainably scale your efforts as a nonprofit.

Weekly lessons in community theory and design. Click to read David Spinks' Newsletter, a Substack publication with thousands of readers.

We have the leadership of the new Institute as our guests on the next Talk About Your Community to talk about the reinvention of this organization and what they see as key issues shaping the community professional space in 2023.

Take a page from my notebook to build better habits

There's a sea of different community and commnity management software to choose from and so there's a quick overview of some of the best ones.

Customer success is a top priority for organizations in today's business landscape. With the advent of technology and the internet, customers are now more informed, connected and have access to a vast pool of information...

Erica and Brian navigate through developer landing pages and communities from Google, Salesforce, Apple, Visa, and more.

Building Stronger Relationships Through Strategic Newsletter Strategy with Liz Wilcox It's not often that I have a complete stranger on this show, but when I heard about Liz Wilcox and what she was doing with email newsletters,

Associations need to be able to draw in each new generation (both as members and staff) to continue grow and thrive. As Gen Z enters the workforce, how should associations adapt in order to demonstrate their relevance?

We’ve seen a lot of strange habits when it comes to hiring DevRel folks over the past few years. But recently, a surprising phenomenon has occurred: a large-scale layoff or re-org leading to many folks in DevRel being suddenly unemployed.

“The biggest part of the gender wage gap comes from this gender inequity, which drives the cost of what it means to have a flexible job.” - Eleanor Beaton In this episode of The Widest Net