Led by Community #27 - Richie & Members Satisfaction Data, Listening Program?, and 5 steps for your content strategy

In most surveys, we ask a question about the relevance or satisfaction of the community. This is usually a Likert scale question such as: On a scale of 0 to 10, with 10 being the highest, how relevant or irrelevant do you find the information shared in... #communityintelligence #communitymanagement

A community listening program can solve data depreciation issues and help Marketers reach a broader audience.

Valuable content within a community brings people together, sparks discussions, and fosters a sense of belonging.

Headlines scream about ChatGPT and how it’s coming for jobs. I asked the AI itself about its community usage and if it truly wants our roles.

Discover how a customer support forum can help you scale your support and decrease your overall cost of service, and find out the best software tools to help you build one.

In this webinar recap, you'll learn about community best practices and how HubSpot uses Common Room to communicate team impact, manage community members, and identify growth areas in their community strategy.

Analytics are key to implementing a community strategy. Here’s how to identify which metrics matter most, understand their impact, and report outcomes to stakeholders.

Lots of companies have built champions programs to admire, including customers like Asana and Figma. We wanted to take those best practices and combine them with the functionality and insights of Common Room to show community builders how the right tool can make building, growing, and managing a champions program easier, more effective, and more fun. In this video, our Head of Community walks you though how we seeded our future champions program using Common Room.

Maximize engagement in your developer ambassador program with the power of recognition and rewards. Learn about meaningful benefits and perks to keep your community motivated and excited.

Online communities are virtual spaces where people can connect, collaborate, and engage with each other. As more businesses shift their operations online, it is crucial for them to develop strong and active communities t...

Marta Rocamora Gonzalez and Todd Nilson talk about the relationship between online and in-person communities, designing purpose-built spaces to help foster conversations that benefit members, and the future potential for communities that are surprising, inspiring, and connecting.

All the excitement around community over the past 3 years and I still think we're in it's infancy. We're still in Community 1.0. Our communities still aren't great. People still overwhelming don't believe or invest in them properly. And the tooling overall still sucks. (Sorry if this offends anyone)

Negative sentiment in communities can be a major challenge to overcome. But by taking the right steps, positive change is possible.

Good community engagement is truly the cinch that holds a community together and keeps your members coming back for more - here are some fun ways to drive engagement.

Discover the unique perspectives of Nikki Thibodeau on the future of the community industry and the key considerations for building successful communities.

See why social enterprise InnovateHer chose to build a community on Guild to streamline communication with ambassadors and partners

The latest report on email benchmarks is now available! Gauge your association’s email marketing performance and gain actionable advice.

Erica and Brian run down the most common interview questions and how to answer them. Community Industry News

Listen in as host Sandra Rincon and Nena Grceva, Director of Alumni Affairs at Hertie School, explore how alumni advancement professionals can thrive and stay relevant in a changing world.

In this episode, Lisa Barroca of Cultivate joins us to share her best-performing tactics for sustainable membership scaling.

We talk with speaker and thought leader Reggie Henry, Chief Information and Performance Excellence officer at ASAE about what associations should be thinking about in 2023. .