Led by Community #24 – CMX Winner, Celine from Canva, Yuri and news for LA + the content sauce!

The time has come to announce the 2023 Community Industry Awards winners! We've been looking forward to this moment. Now it's time to celebrate all the amazing professionals and communities out there.

Fact: every day should be community manager appreciation day. I get that not how it works, but truly – the community professionals we know are amazing 365 days a year […]

Everyone responsible for engaging communities has a decision to make. Do you persuade members to come to you or do you go to them? Do you spend your time trying to get people to participate in your platform? Or should you engage members... #communitymanagement #onlinecommunities #onlinecommunity

The past few months have been challenging for many community builders. From tech org restructuring to companies that saw community as a growth hack tool...

For your community to thrive long-term, you must prioritize members' needs and experiences above all else. We spoke to community leaders from Startup Colorado to discuss how to create a member-centric community!

Learn how to create meaningful, memorable community rituals for your online community with this 6-step guide.

Reflecting on and planning your quarterly projects within the areas of your community business.

Hivebrite shares ideas on your community's impact and how to measure it in this guest blog post.

In this article, we’ll introduce you to 13 benefits of online communities. If you’re looking to give your members more, there’s something in this list for everyone.

How self-service onboarding can improve your product adoption and save your bottom line — plus all the details on getting started.

This is the third post in the “Showing cross-functional community value” series, focusing on the Customer Success organization. Here are…

Learn how you can design a customer self-service portal to help customers solve an issue with minimal effort — and without interacting with support agents.

Explore the best developer ambassador program examples from top tech companies and organizations. Learn about the benefits of becoming a developer ambassador and find the perfect program for you.

A Story and A Reading List

Tips and lessons that I have learned along the way

Tell me you WFH as a dog owner without telling me you WFH as a dog owner.

Employee resource groups (ERGs) can do a lot to create a greater sense of belonging at your organization.

The Community-First Online Business: A Conversation with Sam Ovens Recently I flew out to Los Angeles to meet with Sam Ovens, the founder of Skool ,

Marketing Book Podcast interview with Mark Schaefer, author of "Belonging to the Brand: Why Community is the Last Great Marketing Strategy"

Derrick is the community manager at Thrive TRM. He pivoted into the community industry in 2022 after 11 YEARS of experience in the sales industry.