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[LBC #172] Lisbon Super Early Bird, Talks & Pros Tomorrow & New Insights

Grab your Super Early Bird pass for Lisbon Community Week, join Alice Paul at Talks & Pros, and explore our latest resources.

Author

Francisco Opazo
September 16, 2026

Hi friends!

A few things we’re excited to share this week:

🇵🇹 Lisbon Community Week is 14 days away from the Super Early Bird deadline! Check out the agenda and grab your pass before the end of September.

🎤 Talks & Pros is happening tomorrow! Join Alice Paul to explore how influence-led community can turn an audience into a pipeline and drive B2B growth. Register here.

🎯 On September 23, Nicola Earle will share how to prioritise community work that creates real value for your organisation. Save your spot.

📅 New dates for our Delhi NCR and Mumbai meetups! Delhi NCR is now on September 19, and Mumbai on September 26. Find the details and come along!

📚 Catch up on our latest sessions through our playbooks. Find the recordings, key takeaways, and ideas worth revisiting. Check them out.

✍️ Your community experience could help someone else. Share what you’re learning, building, or figuring out as a community builder. Tell us your story.

🔎 We’ve also gathered some great reads for you this week. Explore insights from Brianna Leever, Rosie Sherry, David Spinks, Clocktower Advisors, and others.

💼 And if you’re looking for your next community role (or hiring!), check the Job Board and opt in to the Jobs Edition for new opportunities every Monday.

Keep scrolling to explore this week’s highlights.

With love,
Francisco, Paôla & the Led by Community Team

Want the new weekly Jobs Edition?

The Jobs Edition now has its own weekly email! Every Monday, you’ll get a roundup of community jobs delivered straight to your inbox.

Choose “Led by Community Jobs” in your email preferences to start receiving it. Your main Led by Community subscription will stay unchanged.

📈 Strategy, Operations and Analytics

Do interviews impact the community and the interviewees themselves?

Last time, we looked at how different types of events affect community engagement. But we didn’t mention one type of event that deserves its own post. Interviews with community members and company employees. I love interviews because they’re one of the most effective ways to get people talking. In theory. Is that actually true in practice? That’s what we’re going to find out today. The technical heavy lifting was done by Pavel Klykov, all kudos go to him. The data for this analysis was provid...

Practical Community Management

  • From Ember Consulting: How Premium Pricing Transformed the Impressions Community to 103 Members. Read

  • From Clocktower Advisors: What Architecture Teaches Us About Building Better Online Communities. Read

  • From Stateshift: Why Most Founders Hire the Wrong Developer GTM Partner. Read

🧑‍🎨 Community Creators

A Guide to Community-Led Product Launches

Instead of building in secret, learn the four-step community-led launch framework. Validate, co-create, beta test, and amplify your next product with your members to de-risk the entire process and guarantee sales.

Led by Community • Led by Community

  • A Community Onboarding Plan to Stop Early Churn. Read

  • How to Find a Defensible Niche For Your Community. Read

  • Productise Your Expertise: A Value Ladder for Creators. Read

🎯 Customer Marketing

Customer Education: The Engine of B2B Engagement

Most B2B SaaS companies treat customer education as a cost centre. This is a strategic error. A modern education programme is a core marketing function that drives adoption, builds super-users, and measurably impacts revenue.

Led by Community • Led by Community

  • What's in it for Them? A Better Customer Advocate Value Prop. Read

  • How to Measure B2B Customer Engagement (Beyond Logins). Read

  • Better Customer Engagement: Event Ideas Beyond Webinars. Read

🤝 Associations and Memberships

Creating a 'State of the Community' Report

Stop writing reports for the board. This guide shows you how to create a simple, one-page 'State of the Community' report to align your team and key volunteers around the metrics and stories that truly matter.

Led by Community • Led by Community

  • Time Management for Association Community Managers. Read

  • How to Support Association Chapter Leaders. Read

  • The Community Manager's Weekly Health Check. Read

💻 From Community Platforms

  • Community Platform Migration: How to Get It Right by Gainsight. Read

  • How to use Discourse for Customer Support by Discourse. Read

  • How to Stop Self-Promotion From Killing Trust in Your Slack Community by HubPlus. Read

  • The top-tier creator tech stack: 26 tools worth using in 2026 by Circle. Read

📨 Newsletters from Pros

We love to feature Community Professionals sharing their wisdom with the community. This week we have a few:

  • Talk To The People You Already Know by Yurii Lazaruk. Read

  • Leave the Porch Light On by Jillian Bejtlich. Read

  • AI Fatigue is Coming by David Spinks. Read

Are we missing a newsletter? Let us know!

Francisco OpazoBuilding Community one day at a time.
Community WeekCommunity Week is the new home for evolving community leaders.

🎙️ New Podcast Episodes

This week, we have a few new podcast episodes available:

  • From Community ROI: The Now And The Future Of Community Industry | Community ROI with Erica Kuhl. Listen

  • From Clocktower Advisors: Qiqo: Quality In, Quality Out | Community Platform Demo Series. Listen

  • From This Week in Community Podcast: Community as a Service: Worth Saying, Worth Repeating. Listen

  • From Shana Lynn Podcast: How to Keep Members Motivated. Read

🤯 More Resources for You

And more worth reading below:

Getting comfy with ignoring engagement stats — Rosieland

Writing on community building from Rosieland.

rosie.land/posts/getting-comfy-with-ignoring-engagement-stats

  • Building an Online Community: 10 Practical Tips for Associations by Yunits. Read

  • From The Community Collective: The CC Coffee with Eve Mcintyre. Read

  • From Steadfast Collective: Laravel Announcements from Laracon US 2026. Read

✨ Community Week Highlights

What if you could spend a whole day surrounded by people who understand community work, learning from their experiences, exchanging ideas, and having the kinds of conversations that are hard to fit into a webinar? That’s what we’re creating in Lisbon this November. Expect practical sessions, honest conversations, new perspectives, and plenty of time to meet and connect with fellow community builders.

Become a Member of Led by Community

Did you know we have private conversations happening every single day? Behind the scenes, 600+ community builders are sharing experiments, lessons, wins, and challenges in real time. If you’re building community (or want to), this is where you belong.

🛠️ Community Tools Available for You

Spend less time on repetitive admin and more time building meaningful connections. This collection of 25 ready-to-run ChatGPT and Claude skills helps community professionals with onboarding, engagement, moderation, events, reporting, and more. Built from research specifically for community work, the AI Skills Library gives you practical tools to use across different types of communities. Join our community to access the library, exchange ideas, and work smarter.

Create Your Professional Portfolio

Showcase your expertise, services, and case studies in a beautiful, shareable portfolio built specifically for community professionals. Highlight your positioning, skills, tools, and real-world work — all in one place.

Want the new weekly Jobs Edition?

The Jobs Edition now has its own weekly email! Every Monday, you’ll get a roundup of community jobs delivered straight to your inbox.

Choose “Led by Community Jobs” in your email preferences to start receiving it. Your main Led by Community subscription will stay unchanged.

📅 The Global Events Calendar

🗓️ Sep 17th, From Audience to Pipeline: How Influence-Led Community Drives B2B Growth. Save your spot

🗓️ Sep 19th, Community Conversations: Delhi NCR. Save your spot

🗓️ Sep 23rd, Aligning Community Value with Organisational Goals. Save your spot

🗓️ Sep 24th, AI Sharing Notes: What We're Testing & Learning. Save your spot

🗓️ Sep 26th, Community Leaders Connect: Mumbai Edition. Save your spot

🗓️ Oct 08th, Top 5 Mistakes You're Making in Your Ambassador Programme. Save your spot

🗓️ Oct 28th, Remote Work Needs Community. Save your spot

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