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[LBC #171] Lisbon Community Week Agenda Is Live, New Resources & More

Explore the new Lisbon Community Week agenda, catch up on recent sessions, and find new ways to share your ideas with the community.

Author

Francisco Opazo
September 09, 2026

Hi friends!

Here’s what we’ve got for you this week:

🇵🇹 The Lisbon Community Week agenda is live! Join us for a full day of talks, a hands-on workshop, an unconference, and an after party. Grab your Super Early Bird pass.

🛠️ Missed our Marketplace Showcase? The replay is now available! Catch Francisco exploring new tools for Discourse communities and what’s new in the Marketplace.

🤖 AI Sharing Notes is back tomorrow! Join us to share what you’re testing, learning, and figuring out with AI in your community work.

✍️ Have something to share? Contribute an article, add your knowledge to our wiki, or share a story from your community. We’d love to hear from you.

📖 New on the blog: “You Welcomed Your New Members With Homework.” A look at when onboarding starts feeling like work. Read the article.

📚 New playbooks and session recordings are here! Catch up on recent sessions and explore the ideas and takeaways. Check them out.

🔎 Discover more insights from Rosie Sherry, Simon Tomes, Jillian Bejtlich, David Spinks, HubPlus, Circle, and others.

💼 Looking for your next community role? Explore the Job Board and opt in to the weekly Jobs Edition to get new opportunities delivered straight to your inbox.

Keep scrolling for more ideas, insights, and resources.

With love,
Francisco, Paôla & the Led by Community Team

Want the new weekly Jobs Edition?

The Jobs Edition now has its own weekly email! Every Monday, you’ll get a roundup of community jobs delivered straight to your inbox.

Choose “Led by Community Jobs” in your email preferences to start receiving it. Your main Led by Community subscription will stay unchanged.

📈 Strategy, Operations and Analytics

You Welcomed Your New Members With Homework

Compulsory checklists and onboarding courses feel like rigour, but they push a new member's first genuine interaction further away. Research suggests a more human way to welcome people.

Led by Community • Led by Community

  • From Rosieland: Nothing New Here. Read

  • Community as a Water Park by Simon Tomes. Read

  • From Stateshift: The Engagement Triangle: Where Should Your DevRel Effort Actually Go? Read

🧑‍🎨 Community Creators

How to Design a Founding Member Programme

Recruit a small group of founding members to co-create your community's value and culture. This guide outlines how to identify, invite, and empower these crucial early partners to ensure a successful launch.

Led by Community • Led by Community

  • A Community Onboarding Plan to Stop Early Churn. Read

  • How to Find a Defensible Niche For Your Community. Read

  • Productise Your Expertise: A Value Ladder for Creators. Read

🎯 Customer Marketing

Beyond Case Studies: A B2B Customer-Generated Content Plan

Stop the content treadmill. This guide details a step-by-step plan to build a scalable B2B programme for authentic customer-generated blogs, webinars, templates, and more. Turn your users into your best content creators.

Led by Community • Led by Community

  • What's in it for Them? A Better Customer Advocate Value Prop. Read

  • How to Measure B2B Customer Engagement (Beyond Logins). Read

  • Better Customer Engagement: Event Ideas Beyond Webinars. Read

🤝 Associations and Memberships

A Guide to Continuous Member Feedback for Associations

Stop relying on the slow, stale annual survey that nobody wants to fill out. Learn how to implement four simple, continuous feedback loops that give you actionable member insight in real-time, building trust and informing your strategy.

Led by Community • Led by Community

  • Time Management for Association Community Managers. Read

  • How to Support Association Chapter Leaders. Read

  • The Community Manager's Weekly Health Check. Read

💻 From Community Platforms

  • What to Look for in an Enterprise Community Platform: A Complete Evaluation Guide by Bevy. Read

  • AI and Community Engagement: 14 Ways to Master the Art by Mighty Networks. Read

  • The Hidden Cost of Running a 'Free' Slack Community by HubPlus. Read

  • Why Free Communities Are Harder to Grow Than Paid Ones by Circle. Read

📨 Newsletters from Pros

We love to feature Community Professionals sharing their wisdom with the community. This week we have a few:

  • You Don't Know What You Don't Know by Yurii Lazaruk. Read

  • My Empathy Setting is 11 by Jillian Bejtlich. Read

  • The Community Mixboard by David Spinks. Read

Are we missing a newsletter? Let us know!

Francisco OpazoBuilding Community one day at a time.
Community WeekCommunity Week is the new home for evolving community leaders.

🎙️ New Podcast Episodes

This week, we have a few new podcast episodes available:

  • From Community ROI: How Community Ambassadors Create Real Business Value with Sam Sorscher. Listen

  • From Clocktower Advisors: Navigating Community as Architecture with Jillian & Sandra | Talk About Your Community. Listen

  • From The Community Collective: Clear in Tension How to Get Better at Conflict In Community. Listen

  • From Smart Passive Income: A Look at the SPI Sale from a Numbers Perspective with Matt Gartland. Read

🤯 More Resources for You

And more worth reading below:

Leading With Intentionality: How Community Builders Spark Authentic Member Engagement

More events won’t fix engagement. Intentional design will. Here’s what that looks like.

ASAE

  • From Steadfast Collective. The Hidden Cost of Poor Member Data. Read

  • From The Community Collective: The CC Coffee with Mariana Luis Castillo Patron. Read

  • Social Media Calendar: 11 Free Templates + How to Make Your Own by Buffer. Read

Become a Member of Led by Community

Did you know we have private conversations happening every single day? Behind the scenes, 600+ community builders are sharing experiments, lessons, wins, and challenges in real time. If you’re building community (or want to), this is where you belong.

Community Tools Available for You

Spend less time on repetitive admin and more time building meaningful connections. This collection of 25 ready-to-run ChatGPT and Claude skills helps community professionals with onboarding, engagement, moderation, events, reporting, and more. Built from research specifically for community work, the AI Skills Library gives you practical tools to use across different types of communities. Join our community to access the library, exchange ideas, and work smarter.

Create Your Professional Portfolio

Showcase your expertise, services, and case studies in a beautiful, shareable portfolio built specifically for community professionals. Highlight your positioning, skills, tools, and real-world work — all in one place.

Want the new weekly Jobs Edition?

The Jobs Edition now has its own weekly email! Every Monday, you’ll get a roundup of community jobs delivered straight to your inbox.

Choose “Led by Community Jobs” in your email preferences to start receiving it. Your main Led by Community subscription will stay unchanged.

📅 The Global Events Calendar

🗓️ Sep 10th, AI Sharing Notes: What We're Testing & Learning. Save your spot

🗓️ Sep 17th, From Audience to Pipeline: How Influence-Led Community Drives B2B Growth. Save your spot

🗓️ Sep 23rd, Aligning Community Value with Organisational Goals. Save your spot

🗓️ Oct 08th, Top 5 Mistakes You're Making in Your Ambassador Programme. Save your spot

🗓️ Oct 13th, Remote Work Needs Community. Save your spot

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