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[LBC #169] Lisbon Community Week, Marketplace Showcase & New Resources

Discover what’s coming up, explore new tools, browse fresh playbooks, and catch up on the latest community resources.

Author

Francisco Opazo
August 26, 2026

Hi friends!

Here’s what we’ve got for you this week:

🎙️ Talks & Pros is happening today! Join us for Jillian Bejtlich’s session, “The Half-Life Problem: Your Members Are Decaying on Schedule.” Don’t miss it.

🧡 Thanks for joining us for Loop! It was great to bring the community together. Recordings will be available soon.

💬 London, see you tomorrow! Join us on August 27 for a day of coworking, conversation, and connecting with fellow community builders. Save your spot.

☕ Asaba, this one’s for you! Meet fellow community professionals over coffee this Saturday, August 29. Register here.

🛠️ What’s new in the Marketplace? Join Francisco on September 2 for our first Marketplace Showcase, featuring new tools for Discourse communities. Save your spot.

🇵🇹 Lisbon Community Week is coming up, with Evan Hamilton from HubSpot joining us as a keynote speaker. Super Early Bird tickets are available.

🤖 The AI Skills Library now has 75 skills for Claude and ChatGPT, built for community professionals. Explore the library.

📖 New playbooks are here! Explore fresh insights, frameworks, and practical ideas from our community sessions. Read the playbooks.

🔎 There’s plenty more to explore. Discover insights from Rosie Sherry, Jillian Bejtlich, David Spinks, Higher Logic, HubPlus, Circle, and more.

💼 Looking for your next community role? Explore our Job Board and opt in to the Jobs Edition for weekly opportunities.

Keep scrolling for more ideas, insights, and resources.

With love,
Francisco, Paôla & the Led by Community Team

Want the new weekly Jobs Edition?

The Jobs Edition is already live! Throughout August, you’ll continue receiving job opportunities in this newsletter. From September onwards, it will move to its own weekly email every Monday.

Choose “Led by Community Jobs” in your email preferences to keep receiving it. Your main Led by Community subscription will stay unchanged.

📈 Strategy, Operations and Analytics

What impact do events run by community managers actually have?

When I was working on international Stack Overflows, my workday mostly consisted of planning and thinking through events that we regularly held in our communities: contests, competitions, offline meetups, etc. So when the folks at SolPlex asked me to help them with their community, my top priority became planning and running events for their community as well. Reflecting on our collaboration, we decided to answer one very interesting question: Do the number of active users and the number of m...

Practical Community Management

  • From Stateshift: Octolens Review: A Practical Review for DevRel and GTM Teams. Read

  • From Rosieland: Comments as a Community Strategy. Read

  • How to Stay Consistent When Applying to Community Manager Roles by Nikita Heyland. Read

🧑‍🎨 Community Creators

Messaging vs. Forum: Choosing a Home for Your Community

Your platform choice is a bet on an interaction style. Messaging platforms foster fast, real-time conversations, while forums prioritise organised, asynchronous discussions to build a searchable knowledge base. Choose the model that matches your members' needs.

Led by Community • Led by Community

  • A Community Onboarding Plan to Stop Early Churn. Read

  • Productise Your Expertise: A Value Ladder for Creators. Read

  • How to Launch a High-Ticket Mastermind Group. Read

🎯 Customer Marketing

Customer Marketing and Product Marketing Alignment: A Playbook

Product Marketing promises, Customer Marketing delivers. When they're misaligned, customers churn. This playbook provides a framework for joint launch plans, a structured feedback loop, and shared goals to unite your PMM and CMM teams.

Led by Community • Led by Community

  • A Guide to Customer Advocate Offboarding & Alumni Programmes. Read

  • A Guide to Cohort-Based Customer Onboarding. Read

  • How to Build Internal Support for Customer Marketing. Read

🤝 Associations and Memberships

A Cohesive Association Communication Strategy

Every department thinks their message is the most important, leading to member email fatigue. A cohesive association communication strategy treats member attention as a scarce resource, consolidating messages and creating a predictable, valuable experience.

Led by Community • Led by Community

  • A Playbook for Re-Engaging Plateaued Association Members. Read

  • The Un-Corporate Email: Rewriting Association Comms. Read

  • Community-Centric Association Membership Models. Read

💻 From Community Platforms

  • Why AI Visibility Is Becoming the Next Competitive Advantage for Communities by Higher Logic. Read

  • How to Run a Paid Slack Community Without an Administrative Mess by HubPlus. Read

  • How to Build an Online Business Around Community (Not Just Content) by Circle. Read

📨 Newsletters from Pros

We love to feature Community Professionals sharing their wisdom with the community. This week we have a few:

  • Community Before a Home by Gareth Wilson and Shyaamal Tripathi. Read

  • Betting Against the Inherited Playbook by Jillian Bejtlich. Read

  • Announcing Priya Parker & Cohort #9 Speakers by Paz Pisarski. Read

  • You Are The Source of Your Community by David Spinks. Read

Are we missing a newsletter? Let us know!

Francisco OpazoBuilding Community one day at a time.
Community WeekCommunity Week is the new home for evolving community leaders.

🎙️ New Podcast Episodes

This week, we have a few new podcast episodes available:

  • From Community ROI Podcast: Why One-Size-Fits-All Community Strategy Doesn’t Work | Community ROI with Whitney Marin. Listen

  • From Community Pulse Podcast: Let Me Tell You a Story. Listen

  • From Shana Lynn Podcast: What to Do Before an Event to Get Members to Show Up and Connect. Listen

  • From This Week in Community (TWiC) Podcast: Whose voice is it anyway? AI slop, ramblings and the case for a quality feed. Listen

🤯 More Resources for You

And more worth reading below:

How Aspire Independence Built an Online Community for Adults with Developmental Disabilities on Heartbeat - Ember Consulting

Pam Morgan launched an Online Community for Adults with Developmental Disabilities on Heartbeat , and grew to 34 active members through word of mouth. Here's how it happened.

Ember • Brianna Leever

  • From Australian Community Managers: Why Burnout in Community Management Is a Structural Problem. Read

  • From Buffer: The Best Social Media Scheduling Tools in 2026 (+ How to Find the Perfect Fit). Read

Become a Member of Led by Community

Did you know we have private conversations happening every single day? Behind the scenes, 600+ community builders are sharing experiments, lessons, wins, and challenges in real time. If you’re building community (or want to), this is where you belong.

Community Tools Available for You

Spend less time on repetitive admin and more time building meaningful connections. This collection of 25 ready-to-run ChatGPT and Claude skills helps community professionals with onboarding, engagement, moderation, events, reporting, and more. Built from research specifically for community work, the AI Skills Library gives you practical tools to use across different types of communities. Join our community to access the library, exchange ideas, and work smarter.

Create Your Professional Portfolio

Showcase your expertise, services, and case studies in a beautiful, shareable portfolio built specifically for community professionals. Highlight your positioning, skills, tools, and real-world work — all in one place.

Want the new weekly Jobs Edition?

The Jobs Edition is already live! Throughout August, you’ll continue receiving job opportunities in this newsletter. From September onwards, it will move to its own weekly email every Monday.

Choose “Led by Community Jobs” in your email preferences to keep receiving it. Your main Led by Community subscription will stay unchanged.

💼 The Job Board

We have 120+ jobs available in our Job Board, but we are featuring a few below:

US & Canada & Remote

  • Social & Community Manager (Remote, Canada and Global Locations) — name Apply here

  • Culture and Community Manager — Clera Apply here

  • Growth & Advocacy Manager — Guesty Apply here

  • Growth & Advocacy Manager: Partner & Customer Programs — Guesty Apply here

  • Community Manager: Lead Teams & Elevate Resident Experience — Bell Partners Apply here

  • Community Outreach Representative — Alpine Physician Partners Apply here

  • Community Manager & Brand Fans Club Leader — P&G Apply here

  • Senior Community Manager, GaaS — Sega of America, Inc. Apply here

  • Onsite Community Manager - Affordable Housing Leader — Asset Living Apply here

  • Community Manager: Drive Occupancy & Resident Experience — Priority Dispatch Apply here

  • Lead Community Manager — Solari Enterprises Apply here

  • Community Relationship Manager — CVS Health Apply here

  • Community Lead, Palo Alto — JetSet Pilates Apply here

  • Community Engagement Lead — CenterWell Senior Primary Care Apply here

  • Community Life Minister — Shepherd Staff Apply here

  • AI Founder Community Lead — Remote, Content & Events — Beeloud Apply here

  • Community Therapist (PT) — Lad Lake Apply here

  • Community Support Team, Associate Professional — W&B Healthcare Apply here

  • Sentinel Community Engagement Representative — 0090 CORP-Corporate Office Apply here

  • Bilingual Family Partner Community Support & Crisis Help — HFLW Brand Apply here

  • Head of National Community Fundraising — Islamic Relief Canada Apply here

  • Community Engagement Lead in Edmonton — National Council of Canadian Muslims (NCCM) Apply here

  • Manager, Community Safety Team — Squamish Nation Apply here

  • Hybrid Community Arts Programs Manager — Playbill Apply here

  • Program Manager: Disability Employment & Community Services — Vadis Apply here

  • Program Manager, Community Outreach & Impact — Bright Mind Enrichment and Schooling Apply here

  • Youth and Community Engagement Director — Toronto City Church Apply here

  • Community Lead Support (1-Year contract) — Scotiabank Apply here

  • Program Manager - Community Disability Services — Pacific Coast Community Resources Apply here

  • Community Manager - Player Experience Focus — Gofractional Apply here

  • Rainbow Six Esports Community Manager — Ubisoft Apply here

  • Community Manager for IKO Industries — IKO Apply here

  • Community Manager Role at Apogée — AlleyCorp Apply here

  • Growth Marketer: Education Community & Engagement — Jobgether Apply here

  • Global Community Engagement Manager — Imprivata Apply here

  • Community Manager, Developers & Open Source — Tag Apply here

  • Director of Conduct and Community Standards, UT Southern — University of Tennessee Apply here

  • Community Manager for HOA Communities (HouS) — spectrumam Apply here

  • Community Manager: Growth, Bonuses & Leadership — NRP Group Apply here

  • Remote Community Manager — Local Events & Partnerships — Yelp, Inc Apply here

Europe & UK & Remote

  • Community and Platform Lead — ​Conception X Apply here

  • Customer Storytelling & Advocacy Lead (Remote) — Pigment Apply here

  • Membership Administrator — Proprec Apply here

  • Community Manager, C-Suite — Fortune Apply here

  • Executive Administrative Business Partner, Community Partner, DeepMind — Limelight Health Apply here

  • Community Operations Associate — Internetwork Expert Apply here

  • Marketing Community Associate — Heat Geek Apply here

  • Community Action Lead & Coordinator (2 Manchester roles) — Community Savers CLASS Apply here

  • Community Engagement Manager, Preprints — RELX Apply here

  • Community Coordinator — Electronic Arts Apply here

Remote & Others

  • Community Manager — Diversifying.io Apply here

  • Community Delivery Coordinator - Leicester — MOVE Against Cancer Charity Apply here

  • Associate Director, Global Inclusion & Community — Cambridge Associates LLC (Remote) Apply here

  • Junior Developer Relations Advocate — Tyk (Remote) Apply here

  • Community Engagement Representative, SilverSneakers® (Part-time, Contractor) — Tivity Health Apply here

  • Supporter Engagement and Community Executive — Institute of Business Ethics (Remote) Apply here

  • Community and Platform Lead — Conception X Apply here

  • Manager, Health Plan Member & Community Interventions — Molina Healthcare (Remote) Apply here

  • Community Engagement Manager — Kelda Group Limited Apply here

  • Community Manager — FirstPort Apply here

  • Community Engagement Executive (North) — MAAC Academy Apply here

  • Community Lead Role at Venture — Axiata Digital Advertising SDN BHD (Remote) Apply here

  • Community Health Worker Program Coordinator (Grant Funded) — ULNYP Apply here

  • Niche Community Manager + Newsletter Outreach — 3 Mobile Apps (Part-Time, Ongoing) — Upwork (Remote) Apply here

  • Youth Community Engagement Facilitator — Scope Apply here

  • Melting Metropolis Community Engagement Manager — University of Liverpool Apply here

  • Community Engagement Lead - Forest & Ranger Team — Westonbirt Arboretum - Forestry England Apply here

  • Marketing and Community Engagement Manager (FTC) — Foundation Recruitment Apply here

  • Community Engagement Lead — Burnley Youth Theatre Apply here

  • Community Health Worker — Child & Family (Remote) Apply here

  • Community Engagement Executive (North) — Midlands Air Ambulance Apply here

  • Community Engagement Officer — Tate Apply here

  • Community And Advertising Representative — Consett Magazine (Remote) Apply here

📅 The Global Events Calendar

🗓️ Aug 26th, The Half-Life Problem: Your Members Are Decaying on Schedule. Save your spot

🗓️ Aug 27th, Community Builders Coworking Day in London. Save your spot

🗓️ Aug 29th, Beyond Community: Asaba Chapter Meetup. Save your spot

🗓️ Sep 02nd, New Tools for Discourse Communities. Save your spot

🗓️ Sep 23rd, Aligning Community Value with Organisational Goals. Save your spot

🗓️ Oct 08th, Top 5 Mistakes You're Making in Your Ambassador Programme. Save your spot

🗓️ Oct 13th, Remote Work Needs Community. Save your spot

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