Led by Community #9 – CMX Thrive, Joanna Buchmeyer, and your usual loaded content menu.

Back in 2018, I stood on stage at the CMX Summit and asked the audience whether they believed it was critical to prove the ROI of their community. About half the hands in the room shot up. Excellent! Next, I asked how many of them could prove the ROI of their community... #communitydrivenimpact

Skills every leader of a community team can develop and put into practice.

Building a community on Slack is a great way to bring your customers, users, prospects, and fans together, build your brand, and deliver better products and experiences. Does the platform suit your needs? Let’s take a look at the pros and cons of building a community on Slack.

Building a healthy community culture can be a tricky process. You want to balance the carefree enjoyment of your community.....

A community helps customer success managers to engage customers, improve product adoption, and decrease churn. Read on to learn how.

While onboarding might give new members a good first impression of your community, what matters next is to direct them towards meaningful conversations that they can be a part of.

Topknot’s newest team member and Head of Community

Online community case studies from Sage Software, Olympus Cameras, and Chartered Institute of Personnel and Development (CIPD).