[LBC #179] Lisbon Community Week, AI Sharing Notes & Community Intelligence

Hi friends!

There's plenty to explore, learn and connect with in this edition. Here are the updates to make time for:

🇵🇹 Lisbon Community Week is just nine days away! Join us for a day of talks, a hands-on workshop, an unconference and an after-party. Explore the full programme.

🧩 This Thursday, compare AI workflows, share what's working and learn from fellow community professionals at our AI Sharing Notes session. Save your spot.

💡 On 19 November, Leah Ruehlicke from Skillshare explores how making people feel seen can help communities overcome apathy and inspire participation. Join the session.

📊 On 25 November, Serena Snoad from Good Community explores how to measure real impact in nonprofit communities. Register here.

🌍 Missed Victoria McCormack's session last week? Catch up on her tips for building belonging in distributed teams. Explore the takeaways and replay.

🤖 The Led by Community MCP just got an upgrade! Explore events, jobs and resources through interactive cards in your AI conversations. Try it out.

📚 This week's reads feature Carrie Melissa Jones, Rosie Sherry and Amanda Lea Kaiser on community strategy, AI and events, plus fresh perspectives from Jillian Bejtlich and David Spinks. Scroll down for more practical resources.

With love,
Francisco, Paôla & the Led by Community Team

• Community Discovery in the Age of AI by Rosie Sherry. Read

• Why Do Some Events Make People Cold? by Amanda Lea Kaiser. Read

🎯 B2B Community Strategy

From Led by Community

• Turn a Community Experiment Into a Funding Decision. Read

• Report Community Costs and Capacity Honestly. Read

• Separate User Activity From Customer Account Coverage. Read

From Led by Community

• Combine Coaching and Peer Support Without Confusion. Read

• Run Group Coaching Calls That Serve More Members. Read

From Led by Community

• A B2B SaaS Customer Lifecycle Marketing Framework. Read

• How to Run a B2B Customer Awards Programme That Works. Read

From Led by Community

• Building a Member Directory People Actually Use. Read

• A Quarterly Chapter Health Check Template for Leaders. Read

🎓 L&D

From Led by Community

• Closing Out The Year Strong: A Blueprint for Community Managers. Read

• Delivering controlled and concentrated context by Stack Overflow. Read

• Markdown Endpoints: Your Community, in a Format That AI Agents Can Read by Discourse. Read

• Volunteer and Mentorship Program Horror Stories (And How to Avoid Them) by Higher Logic. Read

Fresh perspectives from community professionals:

• Of All People by Jillian Bejtlich. Read

• Lost in the Creative Sea by David Spinks. Read

Two practical listens on retention, volunteer activation and the communication that keeps people connected:

• Use This Old School Tech to Increase Retention by Shana Lynn. Listen

• When Community ROI Is Literally About Saving Lives by Community ROI Podcast. Listen

A useful look at the service experience members and students now expect:

📖 Latest LBC Playbook

Choose a practical skill from our AI Skills Library for onboarding, engagement, moderation, events or reporting. Use it alongside the MCP playbook above to ground your next task in community resources.

📅 The Global Events Calendar