[LBC #178] Lisbon Countdown, New Sessions & Fresh Community Research

Hi friends!

Lisbon Community Week is getting closer, and there are plenty of ways to connect and learn together this week. Here are the updates to make time for:

🇵🇹 Lisbon Community Week is just over two weeks away! Join our volunteer team and help bring the event to life on 13 November.

🌍 Today, Victoria McCormack from Grow Remote shares practical lessons on belonging and local leadership in distributed communities. Save your spot.

🎤 Tomorrow, meet Lisbon Community Week speakers, hear their perspectives and ask your questions ahead of the conference. Join the Speaker AMA.

💡 On 19 November, Leah Ruehlicke from Skillshare explores how making people feel seen can help communities overcome apathy and inspire participation. Register here.

✍️ Community member Deniz Yazıcıoğlu shares a student ambassador strategy developed for Wise. Read the article.

📚 This week’s reads include Rosieland on community data, The CMJ Group on brand communities, and Jillian Bejtlich on login walls. Scroll down for these and more practical community resources.

With love,
Francisco, Paôla & the Led by Community Team

• New Research: The Everyday Work of Managing Misogyny Online by Australian Community Managers. Read

• Why Big Brands Are All Moving Their Communities by The CMJ Group. Read

🎯 B2B Community Strategy

From Led by Community

• Validate Accepted Answers Before Reusing Them. Read

• Turn Repeated Questions into Maintained Resources. Read

• Merge Duplicate Discussions Without Losing Context. Read

From Led by Community

• How to Design Peer-to-Peer Community Conversations. Read

• Build a Yoga Membership Around Consistent Practice. Read

From Led by Community

• A Playbook for Customer Marketing and Success Alignment. Read

• How to Build a B2B Voice of the Customer Programme. Read

From Led by Community

• Designing a Membership Grace Period That Retains Members. Read

• A Strategic Guide to Managing a Membership Waitlist. Read

🎓 L&D

From Led by Community

• Build a Minimum Viable Customer Academy. Read

• Markdown Endpoints: Your Community, in a Format That AI Agents Can Read by Discourse. Read

• Build vs. Buy a Community Platform: The Real Cost by Bettermode. Read

A fresh perspective from a community professional:

• I Think Login Walls Are Dumb by Jillian Bejtlich. Read

A practical listen on the member experience behind retention:

• How to Slash Churn with These Retention Accelerators by Shana Lynn. Listen

A useful look at how community, education and AI are becoming part of a connected retention system:

📖 Latest LBC Playbook

Choose a practical skill from our AI Skills Library for onboarding, engagement, moderation, events or reporting. Use it alongside the MCP playbook above to ground your next task in community resources.

📅 The Global Events Calendar